Sales Terms and Conditions

General policies

I am confident that you will be happy with your Hognose and that your transaction will be a positive one. Emails and phone calls will be answered promptly, usually within 24 hours. Customers will be treated with respect, and I expect the same from you. Buyer is responsible for adherences to state and local laws concerning animal purchases.

Genetic Guarantee

All hets I produce will come with a written guarantee at the time of sale.

There are a lot of reduced pattern Western Hognose on the market so I will only guarantee Anaconda genetic if you buy from me direct.

Deposits

A 25% non-refundable deposit will be required to hold any animal. Deposits won't be accepted until I have eggs in the incubator. If for some reason I don't produce the animal of your choice, I will provide a full refund.

Price changes

All prices are subject to change. As they gain weight they gain value. Therefore prices will be adjusted accordingly.

Payment Plans

Payment plans will be made available on a case by case basis. Once a payment plan has been made the animal will taken off the market and will be considered sold. Animals will be fed and maintained as usual at no charge to the customer. If for whatever reason the customer cannot complete the payment plan as agreed all monies will be refunded except the 25% deposit. Most payment plans must be paid in full within 30 days.

Trades

I will only accept trades in a visible morph western hognose. If trades are accepted I will not include the shipping cost of your trade in the purchase, and you must ship first. All trades will be valued below retail prices unless other agreements are made.

Shipping

All animals will be shipped by FedEx (only) overnight express at a mutually agreed upon time, place and date, weather permitting. I guarantee live arrival and the customer must call or email within 2 hours of receiving the package to assure that the package has arrived on time and alive. However should there be a problem with the shipment (doa) all animals must be returned and I will reimburse all shipping. Temps will be discussed before shipping, no guarantee will be given if shipped when temp are below 40 degrees and above 90 degrees.

Drama Clause

This is a family run business so you must be polite and respectful when you call or send emails. Any profanity or condescending remarks of any kind will not be tolerated for any reason and all sales will stop immediately.

If I don't return your email or phone call
within 24 hours please retry.

 

   

 

 

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